Frequently asked questions for


1. True or False CASA' s can transport their CASA children, or their family?


False - Policy Prohibitions - Transporting the child or their family.


2. How many day's prior to a court hearing do you need to have your court report turned in by and by what


All court reports must be submitted to the CASA office 6 working days before the hearing set, by 4:30 pm.



3. Who do you submit your court report too?


The CASA office will disseminate the report to all appropriate parties to the case.  At no time should the CASA volunteer give a copy of his/her report to any other party.


4. How many hours of "approved" in service
training are required each year to remain in good standings as a CASA


All volunteers must complete at least 12 hours of in service training per year after being designated as a active volunteer.


5.True or False  If you are unable to attend the
FST( Family Support Team) meeting you need to inform the case worker first to let them
know you are unable to attend.


False - If the CASA is unable to attend an FST meeting they must contact the CASA office to let them know they are unable to attend the meeting and also make note on their monthly time sheet they were unable to attend the meeting and the date they notified the CASA office of such.


6. What is the minimium number of times a CASA
must have face to face contact with the child in care per month?


One time per month


7. If you are unable to make the minimum number of contacts with the CASA

child in care, what needs to
be done?


Complete an exception to monthly visit's form and turn it in to the CASA office with your monthly time sheet.


8. On what day of the following month is your
time sheet due?


Time sheets designating the amount of time a volunteer has spent on his/her case must be completed and sent to the CASA office on a monthly basis(by the 15th of the following month).


9. True or False  When writing your court report your opinions and/or
assumptions should always be stated?


False - Reports must be fact based.


10. True or False  When emailing the CASA office questions,
time sheets, etc.. you need to email both Melisa and Regina?


True - Emailing us both will ensure your emails addressed in case one of is not in the office.


11. What kind of gifts are allowed to be given to the CASA child?


Volunteer Prohibitions - Giving money or expensive gifts to the child, the child’s family or caregiver.


12. True or False  It is okay if you invite your CASA child to your home for holiday events, birthday's etc..


False - Volunteer Prohibitions - Taking a child to the volunteer’s home or any home other than the child’s.


13. True or False  Writing a letter and sending it to the judge
regarding your case is okay to do?


False - Involuntary Dismissal - Initiating ex-parte Communication with the cour An ex-parte communication occurs when a party to a case, or someone involved with a party, talks or writes to or otherwise communicates directly with the judge about the issues in the case without the other parties' knowledge.**


14. Who are the only people
you can discuss the case with?


Specific information concerning the case may only be discussed
with the guardian ad litem or those personnel of the Children's Division and
Juvenile office who are assigned to the case. Discussion of a case with other
professionals, including counselors, medical personnal and school personnal must be with the consent of the CASA office. This does not include disclosure of
basic identifying information that may be conveyed during information gathering and investigation


15. True or False  The CASA volunteer may interview any person
they feel may have relevant information concerning the circumstances of the case
or the child's continuing well being?


True - The CASA volunteer
may interview any person they feel may have relevant information concerning the circumstances of the case or the child's continuing well being.


16. What is the exception
to question #17?


If a pending or on going criminal investigation is occuring, the CASA volunteer may be asked to refrain from interviewing certain individuals so as not to interfere with the law enforcement investigation. criminal investigations and interviews always takes precedence over CASA interviews.


17. True or False   Colored Jeans with a nice pair of tennis shoes are
okay to wear to court?


False - Volunteers are expected to dress according to the situation and activity they are involved in. Appropriate court attire would consist of slacks, shirt and/or tie for men and slacks/dress and blouse for women. Absolutely no jeans, t-shirts or sneakers should be worn to court.


18. True or False  When you go to visit your CASA child when they are
at trial home placement. You are greeted at the door by a unkown person and they
tell you everyone is in the kitchen and to come in. When you go into the kitchen
the family is sitting around the table with a few friends drinking beer and
passing a joint around. It is okay to stay for a bit and visit with your CASA
child and act as if you are not bothered by it.


False - Never put yourself in a situation that illegal activities are going on. If you have a strange feeling something is not right, leave!





Want to Become a Volunteer?

Please call us at: (816) 901-1708 or fill out our contact form.


5th Circuit CASA of Missouri

411 Jules, BO3

Saint Joseph, MO 64501



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